Tags / Customer

M & A Tue Aug 19, 2008 @ 6:01pm neoform

biz.yahoo.com -- BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN - News) today announced a definitive agreement to acquire privately-held SNAPin, a provider of mobile device and server self-service technology. With the strengths and resources.. Read More

SMALL BUSINESS Sat Jul 5, 2008 @ 12:00pm neoform

www.entrepreneur.com -- Many entrepreneurs are under the impression that if they provide good customer service, people will refer business to them. Just like that. However, that's only part of the picture. Sure, customer service is important. But good customer service is just.. Read More

ECONOMY Tue Jul 1, 2008 @ 3:00pm neoform

biz.yahoo.com -- CLEVELAND--(BUSINESS WIRE)--MemberHealth, LLC’s Medicare Part D Prescription Drug Plan (PDP) Community CCRxSM, was named No. 1 in overall customer satisfaction for the second consecutive year by Wilson Health Information, LLC, one of the nation’s lead.. Read More

M & A Wed May 28, 2008 @ 9:01am neoform

biz.yahoo.com -- WALTHAM, Mass.--(BUSINESS WIRE)--mValent, Inc. (http://www.mvalent.com) accelerated its leadership position in the application configuration management software market as it today announced significant momentum with record sales, strong customer adoption,.. Read More

ECONOMY Wed May 28, 2008 @ 9:01am neoform

biz.yahoo.com -- DUBLIN, Ireland--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/reports/c93127) has announced the addition of “The Dignity System of Customer Care and Igniting Quality in Your Business” to their offering. The Merriman-Webste.. Read More

M & A Wed May 21, 2008 @ 12:02pm neoform

biz.yahoo.com -- AUSTIN, Texas, May 21 /PRNewswire/ -- nGenera(TM) Corporation today announced it has acquired Bellevue, Washington based Talisma Corp, the leading provider of Customer Interaction Management (CIM) and Customer Experience on-demand software solutions. Fina.. Read More

ECONOMY Tue May 20, 2008 @ 3:01pm neoform

biz.yahoo.com -- MEMPHIS, Tenn.--(BUSINESS WIRE)--FedEx Corp. (NYSE: FDX - News) today was rated Number One in customer satisfaction in its industry and also first among about 130 companies rated overall by the University of Michigan’s American Customer Satisfaction Ind.. Read More

GENERAL Thu May 8, 2008 @ 9:01am neoform

news.yahoo.com -- Thu May 8, 3:24 AM ET LONDON (Reuters) - Cable operator Virgin Media (VMED.O) added a net 4,900 new customers for its services in the first quarter and said better customer retention and stabilizing revenue per customer left it positioned for growth. ".. Read More

SMALL BUSINESS Sat May 3, 2008 @ 9:00am neoform

www.entrepreneur.com -- If you're still talking about how to market in the Information Age, catch yourself--that was so five years ago. We're now in a booming Recommendation Age. Getting hundreds of search engine results from one keyword loses more of its novelty and efficien.. Read More

TECHNOLOGY Mon Apr 28, 2008 @ 9:01am neoform

money.cnn.com -- NEW YORK (CNNMoney.com) -- Verizon Communications Inc.'s first-quarter earnings met Wall Street expectations Monday on strong growth in sales of domestic fiber-optic services and strong wireless customer additions. Excluding one-time items, Verizon (VZ,.. Read More

SMALL BUSINESS Tue Apr 1, 2008 @ 3:00pm neoform

www.entrepreneur.com -- Using customer testimonials in your advertising, marketing materials and on your website is a common practice. If your customers are saying great things about your business, then why not publicize those positive testimonials for the world to see? Not s.. Read More

M & A Thu Mar 13, 2008 @ 3:01pm neoform

biz.yahoo.com -- CINCINNATI & SHANGHAI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG - News), a global leader in relationship management, announced today it is expanding the set of customer service management offerings available to its clients through the acquisition.. Read More

TECHNOLOGY Tue Mar 11, 2008 @ 9:00am neoform

money.cnn.com -- DALLAS (AP) -- Texas Instruments Inc., which makes chips used in about half the world's cell phones, lowered its range of expected profits and sales in the first quarter, citing a key customer's decision to cut orders. Company officials on Monday declin.. Read More

M & A Tue Mar 4, 2008 @ 3:01pm neoform

biz.yahoo.com -- BOSTON (AP) -- While Staples Inc. is weathering the economic downturn better than rival Office Depot Inc., the world's largest office products supplier sees no quick turnaround from sagging U.S. customer demand. The chain of more than 2,000 stores and 76.. Read More

M & A Wed Feb 13, 2008 @ 9:00am neoform

biz.yahoo.com -- MARLBOROUGH, Mass.--(BUSINESS WIRE)--Record customer acquisition and corporate expansion across key functional areas of the business and geographies fueled SEPATON’s growth and continued dominance in the high-performance data protection market during 20.. Read More

M & A Tue Feb 12, 2008 @ 12:04pm neoform

biz.yahoo.com -- SAN MATEO, Calif., Feb. 12 /PRNewswire/ -- Guard ID Systems, Inc., the pioneer of hardware-based identity theft protection for consumer online transactions, today announced that former McAfee marketing executive and customer acquisition and retention expe.. Read More

SMALL BUSINESS Tue Feb 12, 2008 @ 9:00am neoform

www.entrepreneur.com -- We live in an age of instant gratification. Thanks to the internet and mobile technology, the ability to access information, products and services is at our fingertips 24/7. Is it any wonder, then, that consumers are beginning to expect the same of cust.. Read More

ECONOMY Thu Feb 7, 2008 @ 9:01am neoform

biz.yahoo.com -- SUPERIOR, Colo.--(BUSINESS WIRE)--Newmerix™ today announced 105 percent fiscal growth in 2007 and an expanded customer roster with the addition of 12 new customers in the fourth quarter of 2007. These results mark Newmerix’s third consecutive year of.. Read More

SMALL BUSINESS Tue Jan 22, 2008 @ 3:01pm neoform

www.entrepreneur.com -- There's nothing more painful for a new business owner than seeing a shopper walk in the door and walk out empty-handed. ThE sale goes up in smoke as does the potential for turning that shopper into a repeat customer. It's like having all the bases loade.. Read More

M & A Tue Dec 4, 2007 @ 3:01pm neoform

biz.yahoo.com -- MINNEAPOLIS (AP) -- Northwest Airlines Corp. is considering what to do with its cargo business after it loses its largest customer, DHL Express, next year. Northwest's fleet of 747 freighters makes it the only U.S. carrier with dedicated cargo aircraft... Read More